When Bloom & Wild approached us, they weren’t just looking for a website redesign — they were searching for a digital partner who could bring their customer-first philosophy to life online. As one of the fastest-growing online flower delivery companies in the UK, their brand had gained momentum through their unique “letterbox flowers” concept. But while the concept was brilliant, their digital experience wasn’t keeping up with their growth.
They came to Fixit with a challenge: their site looked outdated, wasn’t converting as well as it could, and mobile performance was sluggish. Their team wanted a site that didn’t just look beautiful — it had to perform. Every visit, every scroll, every click had to feel intuitive, inspiring, and effortless. The emotional connection customers felt when receiving a box of flowers needed to begin the moment they landed on the homepage.
Our team started by digging deep into the customer journey. We simplified the navigation, restructured product categories, and introduced smarter, more dynamic search and filter options. Our design team gave the site a warm, elegant refresh, using negative space and vivid floral photography to tell a story of emotion, care, and surprise. From homepage to checkout, we rebuilt the experience to reduce friction and spark delight.
With over 60% of their users shopping from mobile devices, we optimized every touchpoint — from browsing to buying — for smaller screens. The result? A website that feels like a garden in your pocket. Lightning-fast load speeds, intuitive product pages, and a one-page checkout helped increase sales and customer satisfaction.
“Collaborating with the team transformed our digital storefront. The new design not only looks stunning but also offers our customers a seamless shopping experience. We’ve seen a notable increase in sales and customer satisfaction.”
— Bloom & Wild Team
We didn’t stop at design. Our developers worked closely with their SEO and growth teams to optimize for visibility. We implemented structured schema, improved crawlability, and focused on page speed to help them rank higher on Google — and it paid off. Shortly after launch, Bloom & Wild secured more first-page results for key search terms like “flower delivery UK” and “letterbox flowers.”
The impact was immediate. Within three months, Bloom & Wild saw a 25% jump in conversions. Bounce rates dropped. Repeat visits went up. Average time on site increased. And most importantly — their customers noticed. Positive feedback poured in about how easy and enjoyable the new shopping experience had become.
At Fixit, we do more than build websites and run campaigns—we build momentum. We connect brands with people through precision, creativity, and deeply personalized digital experiences. Every strategy is powered by data, every move is backed by insight, and every outcome is driven by growth. We don’t just reach your audience—we move them. We turn clicks into customers, and customers into loyal advocates.
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